We have a big focus on the quality of our products and, therefore, we have a 2 year guarantee on the items. If you want to make a claim please contact us on support@trimtex.eu. 

Please attach pictures of the error and a description.  We ask that the products are washed before they are returned to us. The warranty does not apply normal wear or user errors. 

Depending on the error, we either repair the product, or send you a new one. Together we'll find a solution